Coaching, let’s keep it quick

Quickly fix the problem yourself or invest in developing the skills and knowledge of your team? It’s hard – as a manager – to resist the urge to ‘just fix it already.’ However, coaching has a remarkably positive impact on both performance and culture. Coaching is about unlocking the potential that lies within someone. It’s […]

Trust: A Coaching Essential

Coaching is a relational process. The fundamental principle of effective coaching is to collaborate with someone – or a team – to help them ‘see’ their present in order for them to better shape their future. As a coach you must establish a relationship of trust and intimacy with those you’re coaching. A coachee needs […]

Your Title Doesn’t Make You A Coach

The label coach is thrown around a lot in business. Managers seem quick to describe themselves as a coach just because they are responsible for overseeing a team. It is not uncommon for managers to see themselves as a good coach just because they get results and are liked by those they are responsible for. This desire to be seen as […]

Coach, Don’t Command

“I don’t have time to teach them, I just need it fixed.” Those were the words that fell out of a manager’s mouth while we were discussing the performance of an individual on their team. Actually there was an expletive or two used but I have omitted those. Who hasn’t felt like that before? I […]

Being an Empathetic Coach

Coaching is an essential skill for any manager. It is also a weighty responsibility for anyone to carry. No two people are the same and therefore no approach to coaching can be the same. This is where coaching often becomes challenging for the majority of leaders. As managers we are comfortable with process and procedures; […]

The 3-2-1 Guide to Giving Feedback

How you deliver feedback is just as important as the feedback you are providing. Giving feedback to another person is never easy. It can be difficult for you, as the manager, to deliver and it can be uncomfortable for the person receiving your feedback. When offering someone feedback it is common to focus on the […]